You have 45 calendar days from the delivery date (Article L. 121-20 of the Consumer Code) to return a product that does not satisfy you without any penalties. This period starts from the date of delivery of your parcel. After we inspect the returned items, you will be fully reimbursed on the bank account used to pay for these purchases. Incomplete, damaged, or soiled items will not be refunded. The shipping costs will not be reimbursed in case of a partial return.

Return Procedure:

• Fill out the delivery slip included in the package by indicating the number of items being returned for each reference.
• Carefully package the products and include the completed Delivery Slip in the package.
• Free return via Colissimo (France Metropolitan and Corsica only):
• Contact our customer service to obtain a return label
• Affix the label to the package, covering the "outward" label if using the same packaging.
• Drop off the package at your local Post Office.
• Return at your own expense:
• Return the package to SDE / Jung Logistique - 5 rue Forlen - 67118 Geispolsheim - France.